Skip to main content

Open banking

A look into our open banking payment solutions

Open banking

Overview​

Open banking allows for transactions without a card processor to complete the payment. It differs from conventional card payment systems (Visa, Mastercard, and Amex). Open banking processes the entire transaction through online banking.


How it works?​


Turning on open banking​

You can request the open banking feature directly within Blink - it is located on the top right-hand side of the portal.

Once requested, open banking will be stimulated by an onboarding team member; after this is complete, your customers can pay you using open banking.


Using open banking​

  • Once open banking is enabled, your customer can select ‘pay by bank’ as a payment option on the Blink page and payment links
  • Customers will only be required to enter their email and the amount when paying on a blink page. There is no additional information necessary when your customer pays via a payment link
  • Selecting ‘pay by bank’ will initiate the open banking flow for the customer
  • The customer will first need to select the bank they wish to pay from, and they will then be required to complete their bank’s unique authentication
  • Once the customer has successfully authenticated the transaction with their bank and the customer’s bank accepts the transaction, the payment process is complete
  • Both you and the customer will now be issued receipts for the payment if successful
  • If the customer’s bank declines the transaction, the customer will be redirected and notified on screen (the payment will not go through)

Open banking transaction history​

  • An open banking transaction history table will be visible to track transactions if open banking is enabled
  • Find this under reporting→ open banking
  • Each transaction can also be viewed by pulling up the relevant payment link/Blink page from which the transaction was taken on
  • This will also display the status of the transaction: success or failed. As well as the date/time, customer email, source, reference, amount and unique transaction reference ID